Recent Posts

How Long Will it take to Dry Out My House?

11/10/2021 (Permalink)

How long will it take to dry out my house?

It's the question on everybody's mind when the SERVPRO team is called to your home after a water damage. And it seems like it should be an easy answer however there are a number of variables that can affect how quickly the restoration of your home will take. 

When our team arrives at your home, we begin to document the cause of water damage, the extent of damage, and all surfaces involved. We then formulate a water damage restoration plan using a software program that is designed determine the number of air movers, air scrubbers and dehumidifiers are required to begin the drying process.

Of course, our team knows that there is more to this work than technical specs and we don't completely rely on a computer system. Our property managers utilize their decades of experience restoring homes and businesses after water damage in determining a treatment plan. 

So, to answer the question - when will it be dry? On average, a typical house will be dry in about four days, depending on the extent of the damage. For example, vacant homes usually have more severe damage and mold may have begun to grow before the water damage was discovered, necessitating more extensive treatment. 

We all want the restoration work to be done quickly and efficiently. Our crew works as a team to do the job right and allow you to go back to your normal routine as quickly as possible.

Protect Your Home Against Winter Storms

11/6/2021 (Permalink)

Most of the leaves are on the ground in Litchfield County and we will soon see some of that white stuff falling from the sky. It's time to switch gears and settle in for the long, cozy New England winter.  Now is the time to take a few steps to ready your home for the months to come.

Oil Burner Servicing - If you have not already done so, make an appointment to have your oil burner serviced. This is recommended on an annual basis. Having the burner tuned up and cleaned of dust and grime that has accumulated improves system efficiency, which means better heating performance and lower heating costs. It also minimizes the risk of your oil burner requiring a major emergency repair in the midst of freezing temperatures. At SERVPRO of Shelton, Naugatuck, we respond to many homes each winter that have water damage due to frozen pipes caused by a malfunctioning oil burner.

Wood Stove and Fireplace Cleaning - Many of our customers heat their homes with wood or pellet stoves and fireplaces throughout the Connecticut winter. These alternatives to oil heating provide what is often a more affordable source of heat. We recommend that you check your fireplace for any signs of excessive soot, cracks in the chimney and that your chimney cap is secure. Have your chimney swept annually to avoid soot buildup, or creosote. A blocked chimney can cause a  chimney fire, which is not always easily detected. These can spread quickly through the walls and roof of your home and result in massive damage to your home. A blocked chimney or a chimney with an improperly functioning flue can also  cause a buildup of carbon monoxide, putting those inside your home at risk. 

Prepare the outside of your home - Trim trees with branches that are low laying and may be an issue when covered with snow and ice. Snow and ice causes them to be heavy and possibly cause damage to your home during winter storms. Also, check your gutters to make sure they are free of leaves and debris so that they can function properly. If ice dams on your roof have been an issue for your home in the past, consider installing roof heat cables that help snow and ice melt on your roof before causing water damage inside your home. 

At SERVPRO of Shelton, Naugatuck, we are ready 24 hours a day to respond to your call. If you do experience a frozen pipe that bursts or a chimney fire or puffback this winter, call us at (203) 664-3190.

Emergency Restoration Services for Your Commercial Property

11/1/2021 (Permalink)

Restaurant owners know that it is an unpredictable business.

Anything can be thrown your way and an experienced owner is an expert at handling emergencies quickly and adeptly as they arise.  Restaurants are particularly susceptible to water, fire and mold problems and our franchise receives calls on a regular basis from restaurant owners who require our restoration services.  

With several cooks in the kitchen and hot stoves going all day long, kitchen fires occur frequently. Even a small fire in your commercial kitchen might necessitate a temporary shut down of your restaurant.  The smoke odor quickly spreads throughout the restaurant, is absorbed into upholstered chairs, carpeting, walls and drapery. SERVPRO of shelton, Naugatuck uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.  

Often in conjunction with fire damage in restaurants is water damage from rescue efforts. The water damage can originate from a sprinkler system setting off in response to detected smoke or from the fire department’s rescue efforts. Some of our clients have also had water damage in their restaurants due to a burst pipe, appliance malfunction or human error. Regardless of the cause, it is important to call us to restore your building immediately. A failure to properly address water damage in your restaurant can lead to additional problems such as mold growth. 

Mold in restaurants can be particularly troubling as the environment (water and steam) has high humidity levels, creating prime real estate for mold growth. Any mold discovered in your restaurant requires professional remediation. Mold might grow behind walls or ceiling tiles, flooring or even under your restaurant carpeting (think of how many drinks are spilled every day). 

If you own a restaurant in the Naugatuck Valley, give us a call at (203) 664-3190We will schedule an appointment to come out and discuss any current concerns that you have for your building as well as set up an Emergency Ready Profile, which will enable you to quickly act if your restaurant does have fire, water or mold damage in the future. 

You Have a Fire Extinguisher, But Do You Know How to Use It?

11/1/2021 (Permalink)

Most of us have at least one fire extinguisher in our Connecticut homes as well as in our schools and workplace.

However, according to FEMA, the majority of Americans don’t know how to use an extinguisher.

This is a dangerous statistic given that fires can double in size every 60 seconds. You don’t want to be frantically reading a manual while the a stovetop fire spreads throughout your kitchen.  While operating one is not difficult, there are a few key rules that you should know.  

Fire extinguishers are categorized by a variety of classes based on the type of fire they are formulated to extinguish. Most fire extinguishers for homes and public spaces are classified as Class ABC extinguishers, meaning they’re suitable for putting out wood and paper fires, flammable liquid fires, and electrical fires.  If you work in a commercial kitchen, your extinguisher is most likely a Class K.  

Class A – Ordinary solid combustibles like wood, cloth, and paper products. 

Class B – Flammable liquids and gases. 

Class C – Electrical fires. (Do not use water to put out this kind of fire – you could get electrocuted!) 

Class D – Flammable metals. 

Class K – Oils and grease fires. (Never use water on a grease fire – it will cause the flames to explode and spread.) 

If you have a fire in your home, a good rule of thumb in determining whether a fire extinguisher will be effective on it is the height of the fire. If the fire is taller than you, your extinguisher most likely will not be able to extinguish the fire and it is recommended that you vacate the premises and dial 9-1-1.  

If you are taller than the fire, position yourself in a location where you can make an exit if necessary and confirm that you have the right type of extinguisher for your fire.  

According to the U.S. Fire Administration, the best way to remember how to use a fire extinguisher is by remembering the acronym "PASS". 

  1. Pull the pin. 
  2. Aim the nozzle at the base of the fire. Hitting the tops of the flame with the extinguisher won’t be effective. 
  3. Squeeze the trigger. In a controlled manner, squeeze the trigger to release the agent. 
  4. Sweep from side to side. Sweep the nozzle from side to side until the fire is put out. Keep aiming at the base while you do so. Most extinguishers will give you about 10-20 seconds of discharge time. 
  5. Slowly back away. Even if the fire appears to be extinguished, don’t turn your back on it. There might be unseen hot spots or hidden fires that can ignite into a large flame at any moment. 

Please remember that once you’ve used a fire extinguisher, even if you didn’t deplete all the pressure, you must get it recharged. 

Do You Have a Musty Smell in Your House?

11/1/2021 (Permalink)

In our years in the water damage restoration industry, we have seen many causes of water damage - from toilet overflows to burst pipes to roof leaks.

Leaky pipes are the cause of many calls to our office. They are often hidden behind walls and cabinets and not discovered until the damage is widespread. Because of this, a pipe leak can cause a considerable amount of damage as the water becomes absorbed into walls, carpeting and ceilings. If allowed to leak long enough, a pipe can damage wood support beams and cause structural issues to a home.

There are some signs of a leaky pipe that you can be on the lookout for that will help you deal with the water damage before it becomes a major issue.  

  1. A musty smell. A home should not have a musty smell. If you notice an odd smell that doesn't go away after cleaning the area, it's possible that there is water or mold in your walls that are causing this. 
  2. Lifting or buckling of floors. If you notice your vinyl floors lifting at the corners or your wood floors or tiles buckling, it's possible that water is seeping in from the edge (particularly if it is in a kitchen or bathroom)
  3. Warping or discoloration of your cabinets. Check under the sink in your kitchen and bathroom. If there is any warping of the wood or staining from water, it's possible there is a leak that is allowing water to drip behind and can be causing mold to grow behind the cabinets.
  4. Peeling wall paint or  wallpaper. When your walls have absorbed too much water from a pipe leak and reached a saturation point, the wallpaper and paint will begin showing signs of damage. 
  5. Water stains on your ceiling. This is a telltale sign that there is leaking going on - whether from a toilet overflow or a bathroom sink pipe leaking. 

While it may be tempting to ignore a minor sign of water damage such as a small stain on a ceiling, keep in mind that the problem will not resolve itself. Allowed to continue, your leak go from a little problem to a big one. The moisture present will also allow mold to grow, which will require a secondary restoration treatment. 

If you see any of these signs of water damage in your home,  call SERVPRO of Shelton, Naugatuck at (203) 664-3190.

We have the experience and training to make it "Like it never even happened."

Why Choose SERVPRO of Shelton, Naugatuck?

10/8/2021 (Permalink)

If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents. 

Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable.  Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.  

The professionals at SERVPRO of Shelton, Naugatuck can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our Connecticut certified construction team can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality. 

The services that we provide includes:  

  • Carpet Repair and Installation 
  • Board Up 
  • Document Drying 
  • Dry Cleaning 
  • Drywall Installation 
  • Drywall Removal 
  • Electrical Services 
  • Furniture Restoration 
  • General Contracting 
  • Hardwood Floor Repair 
  • HVAC Services 
  • Linoleum Floor Repair 
  • Marble Floor Repair 
  • Move Out 
  • Painting 
  • Plumbing 
  • Portable Power 
  • Roof Tarp 
  • Roofing Services 
  • Scalable Resources 
  • Temporary Fencing 
  • Temporary Warehouse Space 
  • Tile Floor Repair 
  • Tree Removal 

Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Shelton, Naugatuck team is qualified to do the job.

When you call our offices after fire or water damage to your home or business, you can count on us to be there from the beginning to the end.  

Can Your Carpeting be Saved After a Flood?

9/13/2021 (Permalink)

When there is a flood in a home or business, the carpeting is usually affected. Whether a traditional cut pile or a commercial glue down, wet carpet always needs to be addressed. Our treatment of damaged carpet is not a one-size fits all application, but rather it varies depending on the category of water loss and current condition of carpet 

There are three categories that water flooding falls into.

Category 1 is clean water that may be found when a bathtub overflows or ice maker line leaks. If the restoration process begins within hours of occurring the likelihood of salvaging the carpet is extremely high. 

Category 2, also referred to as gray water, is water that has picked up some forms of contamination, such as water from the dishwasher or a washing machine flood. The soap, food particles and soil that are found in the water create a CAT 2 water loss.  Salvaging carpets under this condition is also possible however the emergency service of drying must begin quickly.

Category 3 water damage is defined by water that is contaminated and potentially hazardous. Think raw sewage or water damage that started as another category due to prolonged interaction with bacteria and other pathogens on the building materials that populate due to the increased moisture content. Toilet overflows, sewage backups and flooding from ground water are examples of a CAT 3. Carpeting hit by CAT 3 water is not salvageable. 

After the Fire: Smoke and Soot Removal

9/13/2021 (Permalink)

Not only can the flames of a fire cause enormous damage, the ash, soot and smoke residue create a noxious environment in the home.

Both smoke and soot can create irritating odors, discolor walls or ceilings and cause breathing issues if there is a high concentration of ash left over. 

Even a small home fire can cause a great amount of damage due to soot and smoke damage. We have arrived at jobs where a small kitchen fire may have caused minimal structural damage, yet smoke has managed to permeate items throughout the home and soot has covered every surface of the home.  If you were to look at photos of a home with smoke damage, the damage doesn't appear substantial yet the clean up job is a big one.  

SERPVRO of Shelton, Naugatuck is IICRC Certified to restore your home after a fire. When called to a job in the Derby, CT area, our crew members have the expertise and equipment to properly treat all surfaces of ash and soot. Because ash can reactive negatively to certain cleaning agents, possibly causing permanent damage and toxic fumes, this is not a job that can be done with store bought cleaning agents. We have a large production facility in which we clean and store personal belongings off site while the home restoration is ongoing.  

Call us at (203) 664-3190 if you need help bringing your home back to pre-fire condition.

Home Restoration From Start to Finish

9/13/2021 (Permalink)

If you home has experienced water or fire damage that has affected your roof, windows or exterior walls, protecting your home is our immediate concern. After receiving your call, our crew will come out to your home and tarp and board up damaged windows and roofs. This prevents additional damage from rain or debris as well as secures your structure and its contents. 

Once we've made certain that no further damage can occur, we begin the restoration process. We remove any remaining water and dry out the structure. Our office staff, Theny and Alexis, will order a dumpster for you and the crew will discard any materials such as flooring, insulation and wet sheetrock that are unsalvageable.  Our team sorts through and inventories your belongings, working with your insurance adjustor to determine which items are salvageable. Contents that can be saved are restored professionally, typically off site at our production facility. Your home will be sanitized and ready for reconstruction.  

The professionals at SERVPRO of Shelton, Naugatuck can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low. Our reconstruction services crew can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality. 

The services that we provide includes:  

  • Carpet Repair and Installation 
  • Board Up 
  • Document Drying 
  • Dry Cleaning 
  • Drywall Installation 
  • Drywall Removal 
  • Electrical Services 
  • Furniture Restoration 
  • General Contracting 
  • Hardwood Floor Repair 
  • HVAC Services 
  • Linoleum Floor Repair 
  • Marble Floor Repair 
  • Move Out 
  • Painting 
  • Plumbing 
  • Portable Power 
  • Roof Tarp 
  • Roofing Services 
  • Scalable Resources 
  • Temporary Fencing 
  • Temporary Warehouse Space 
  • Tile Floor Repair 
  • Tree Removal 

Whether your home just needs a laminate flooring replaced or a full rebuild after fire damage, the SERVPRO of Shelton, Naugatuck team is qualified to do the job.

It's Time to Clean Out your Gutters!

9/13/2021 (Permalink)

Fall is just around the corner, and with it, leaves, leaves and more leaves. 

I’m sure that it goes without saying for most of you, however, I’m going to go ahead and remind you to clean out your gutters this fall.

I usually find myself doing this task twice- once at the beginning of the season to get all of the wet, decaying leaves and twigs that have accumulated all year out. Then, I go out a second time in November, after all of the leaves have fallen but before the snow falls, to do a clearing of all of the new leaves. 

A common cause of roof and water damage in residential properties after a storm is malfunctioning gutters.

When your gutters are clogged, the water collects and spills out of the top in both directions. When it falls away from your house, it pools and causes problems at your foundation level, causing damage to your foundation and often flooding your basement. When it flows out onto your roof, it can create a leaking problem in your attic. Roof leaks often go unnoticed because most of us don’t make frequent visits into our attic spaces. But, eventually, the water will make its way into the insulation, walls and ceilings of your home. Roof leaks are also a common reason why attic mold grows.

Cleaning out your gutters lowers your risk of basement flooding and roof leaks. 

However, if you do find yourself with a flood due to clogged gutters, don’t worry - we won’t judge! We understand that despite a homeowner’s best intentions, life gets busy and accidents happen! Give our office a call and schedule an appointment with our team to restore your home "Like it never even happened."